Chao Lam

Working on the next small things …

Archive for October 2005

Long tail: Democratizing the tools of *consumption*?

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Chris Anderson kindly links my last post in the Long Tail elsewhere section of his blog. He also comments that he thinks “that’s part of Force 1”.

I’d never thought about it this way, so it go me thinking: maybe Force 1 isn’t just about democratizing the tools of production. It’s also about democratizing the tools of consumption. And, in fact, the line between tools of production and consumption are increasingly blurring.

First, let’s consider tools of consumption where the line isn’t blurred at all. Take Apple’s new announcement of the Video iPod this week. Certainly, by creating new and more convenient contexts to watch video, this iPod increases the demand of video content, both for the short head and the long tail.

However, because this new tool is about watching video in different and more convenient contexts, and because the videos are viewed in a very different form factor (i.e. small screen), I would argue that most users of the video iPod will be watching very different videos than what’s shown on the big screen or on your tube. Perhaps they would be training videos for people in the (remote) field, or perhaps enterprising podcasters are already producing video podcast particularly suited for the new tool.

My other thought is that tools for production and consumption are increasingly blurring and this is another aspect of Web 2.0 – we are becoming both consumers and increasingly producers of content. It’s the read-write web.

Take RSS aggregators as a tool, for example. Sure, many users use an aggregator to keep up with the many blogs and feeds they track. But many blog writers also use RSS aggregators to find new material to write about. So, RSS aggregators are both tools for content production and consumption.

Similarly, wikis have transformed browsers from being a read-only tool. And the revolution is only just starting…

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Written by Chao

October 16, 2005 at 8:54 pm

Posted in Uncategorized

The Long Tail and Web 2.0

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I’m a big fan of Chris Anderson and his exposition of the Long Tail. He argues very cogently that, with mass adoption of new technologies like the Internet, “our culture and economy is increasingly shifting away from a focus on a relatively small number of “hits” (mainstream products and markets) at the head of the demand curve and toward a huge number of niches in the tail”.

I was especially intrigued when he recently blogged about how the Long Tail relates with my other pet buzzword-du-jour, “Web 2.0”. However, I’m a little surprised that Anderson hasn’t focused on a central tenet of Web 2.0 that I think is also a strong driver of Long Tails.

To recap, Anderson describes 3 ascendant forces that are creating an era of Long Tails:
1) Democratizing the tools of production (e.g. the PC)
2) Lowering the transaction costs of consumption (e.g. the Internet)
3) Connecting consumers to drive demand to niches (e.g. Google)

I’d like to suggest that there’s a 4th ascendant force:

4) Increasing opportunities to reuse content/product/service in new and more convenient contexts

Let’s take the classic long tail example of music. Imagine the era when the gramaphone was popular, or even further back when people made an effort to assemble in parlour rooms just to listen to music. Because they had to expend a comparatively large effort to listen to music, I would be very surprised if users didn’t choose their very favourite pieces to listen to, and that there weren’t many different favourites from one house to another i.e. a large head and a short tail.

When technology allowed us to listen to music in many more contexts, from radios and cassettes in cars, walkmans and boomboxes – more and different contexts for consuming music allowed our choice in music to diverge and expand i.e. a longer tail.

Of course, with the advent of mp3 players, when we could listen to a random list of *songs* rather than a whole *album*, our music repertoire expanded once again. Very often, users like just one or two songs in an album, and now they can choose to just keep those.

Thus, widening the contexts in which music can be experience has a direct correlation with lengthening the tail of music choice.

I think this is an important driver and is really closely related to Christensen’s thesis of disruptive innovation. He argues that “new-market disruptions” compete against non-consumption (and hence not established products) and thus seek out to serve demand in new and more convenient contexts that are presently under-served. This makes Web 2.0 a potentially very disruptive force.

Another closely related concept that is on O’Reilly’s Web 2.0 Meme Map is “Granular Addressability of content”. This is a meme that is very related to my ClipClip project and thus close to my heart. More on this later, but for a preview think ring tones for music, or for a more esoteric example, think Lego

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Written by Chao

October 10, 2005 at 6:29 pm

Posted in Uncategorized